Every missed call gets a text back.
No caller goes unanswered, and no family goes cold while you’re teaching.
Miss the call, and a text goes out on its own within seconds. It asks if they’d like a call back and gives them your website, class schedule and registration link, so they can get started while they wait. Mid-class, after hours, on a Sunday. Anyone who wants the call is on your list by name, so nobody feels ignored and nobody gets forgotten.
- Missed calls get a text back
- Goes out in seconds, day or night
- Offers a call back, with your links
The phone rings, and everyone’s already busy.
My wife owns a studio here in Winnipeg, and I've seen this play out more times than I can count. A parent calls while everyone’s teaching, already on another call or helping a family at the desk, and by the time someone’s free, that family has booked with the studio that picked up. Getting back to them first wins most of those families, and it's the easiest part of the job to hand off.
Only 2 in 100 callers leave you a voicemail when a call goes unanswered.† Everyone else just hangs up.
Mid-class on a weeknight, a packed Saturday morning, already on another call, with a parent at the desk, or long after close. The phone rings and nobody can get to it.
Before they've even put the phone down, a text arrives with your class schedule, your registration link and a friendly line in your studio's voice saying you'll be with them shortly.
You come off the floor to a list of parents who are interested. Some have already registered from the link, and the rest are waiting for your reply.
One family covers it.
Bring back one family you'd otherwise have missed, and Core has paid for itself that month, with about $28 to spare.
That's four years of real tuition at one studio, averaged. It's not a promise; we'll run your own numbers with you on the call.
Set up once. Then it runs on its own.
One message, in the way your studio actually talks, carrying the two links a parent needs most — your schedule and your registration page. We write it and set it up; you approve it. A few minutes of your time, once.
Not five minutes later, not once the class is over — seconds, while they're still holding the phone. That's the whole reason it works: the text arrives while they're still deciding.
One thread per family, on your desktop and your phone. Some parents will have sorted themselves out from the links already. The rest are waiting in a list, and you get to them when you're free.
What your team sees.
Studio OS opens on the desk computer and on everyone's phone. We set it up and show your team around, so nobody's left figuring it out alone. Tap a screen to see it full size.
Everything in Core
Missed calls get a text back
- Goes out within seconds, day or night, even mid-class
- Offers a call back, with links to your website, schedule and registration
- Anyone who asks for the call waits on your list by name
- Written in your studio’s voice and approved by you
Every message in one inbox
- Texts, website chat, Instagram and Facebook in one place
- One thread per family, with the whole history
- The same inbox on your desk and your phone
A local number that rings everyone
- Your own local number for the studio
- Rings your mobile, the landline and the front desk cell at once; first to pick up takes it
- Can replace your landline, so that’s one less bill
Every trial class followed up
- A confirmation text as soon as the trial is booked
- A reminder the day before the class
- A check-in after, so a good first class turns into a registration
The step up: Essentials answers the calls and messages you can’t get to, and asks happy families for the 5-star review the next parent reads before they call.
Every plan comes with
- We set it all up for you, with training and real support
- One flat monthly price, no matter how many students you have
- Sign-up forms and online waivers
- Online booking for trials and appointments
- Social posts scheduled to Instagram, Facebook and your Google listing
- Invoices and online payments
- Every new family tracked, from first call to first class
- Studio OS on your phone and the desk computer
Start here. Grow into the rest when you're ready.
All three plans run on Studio OS, and we set each one up for you. Start with the one that fixes your biggest headache, and add more when you're ready. Moving up is a quick switch, not a new system.
No family goes cold, and you stop carrying a list of people to ring back tonight.
- Missed calls get a text back automatically, in seconds
- It offers a call back, with links to your website, schedule and registration
- Written in your studio’s voice, set up for you
- Goes out day or night: after hours, weekends, mid-class
- Every message in one inbox: texts, website chat, Instagram and Facebook
- You reply when you’re free, at the desk or on your phone
- Every trial class followed up: a confirmation, a reminder and a check-in after
- A local number that rings your mobile, the landline and the front desk cell at once; first to answer takes it
- It can replace the studio landline, so that’s one less bill
Phone calls, texts, website chat, Instagram and Facebook messages all get answered without anyone stopping what they’re doing, and the studio earns more 5-star reviews. The step up from Core costs one family.
- Everything in Core
- Answers the phone after hours, mid-class, or when the line’s busy
- A natural back-and-forth, in a warm voice you choose
- Books trial classes straight into your calendar
- Reviews asked for at the right moment, and your replies drafted for you
- Sends you a summary of every call
- Texts and website chat, answered right away
- Instagram and Facebook messages, answered
- All of it in the same inbox you already have
Your studio software, phone service, website hosting, social media, reviews, booking, email and texts, and forms and waivers, all in one place, so the evening admin stops being yours.
- Everything in Essentials
- Class registration: the whole family, one checkout
- Recurring tuition, billed automatically
- A portal for your families
- Attendance, room bookings and staff sign-ins
- Email and text campaigns to your families
- Hosting for your website, once we’ve built it for you
- We migrate you off your old system
How each plan pays for itself: a family brings in about $125 a month on average at the Winnipeg studio this was built in, so one family covers Core and two cover Essentials. Complete replaces the separate tools you pay for now, so it pays for itself before a new family signs up.
Questions studio owners ask
What is missed-call text-back?
Missed-call text-back sends a text on its own within seconds of a call to your studio going unanswered. The text asks if they’d like a call back and carries links to your website, class schedule and registration, so the parent can get started while they wait, or ask for the call.
How much does missed-call text-back cost?
Core is $97 CAD a month, plus a one-time setup fee we go through on the call. It starts with a 14-day free trial, counted from the day we hand it over to you, set up and working, and there’s no contract.
Does it work after hours and on weekends?
Yes. The text goes out whenever a call to your studio is missed, mid-class, after hours or on a Sunday, and the replies wait in one thread list until you’re free.
What does the text actually say?
Whatever you want it to. We write a first draft in your studio's voice — a quick apology for the miss, your class schedule, your registration link — and you approve it before it goes anywhere.
What happens when they text back?
It lands in one thread list on your desktop and your phone, and you answer when you're free. A good number of parents will have already registered from the link by the time you get there.
How long does setup take?
We do it, and it's quick. The only thing you spend any time on is approving the message — we'll give you a timeline on the call once we've seen what you're working with.
Do I need to change my phone number?
Your current number keeps working. We set you up with a new local studio number, and you decide where its calls ring — your mobile, the studio landline, the front desk cell, or all of them at once. Up to seven people can ring together, and whoever picks up first takes the call while everyone else stops ringing. Each person chooses which of their own devices it reaches them on. Your old number forwards to the new one, so families who have it still get through, and we set it all up for you. Once the new number is on your website and Google listing, you can let the old line go and stop paying for it.
What if I want the phone answered too?
That's Essentials at $197 a month. Your phone gets answered when nobody can get to it, your website chat, Instagram and Facebook messages get answered too, and happy families get asked for a review. Same system, same setup, and you can move up any time.
Is there a contract?
No. It's month to month and you can cancel any time — and the monthly starts after a 14-day free trial, counted from the day we hand it over. If it isn't earning its keep, you stop. If you'd rather pay for the year, you get two months free. Yearly plans aren't refunded, but you keep everything until your year is up, and we'll remind you a month before it renews.
* Plus a one-time setup fee, discussed on the call.
† Invoca, aggregate 2021 call data across its customers (published November 2021): about 26% of calls from potential customers went unanswered, and 2% of those callers left a voicemail.
Let's see if it fits your studio.
A short chat about how your studio runs, where messages are slipping, and whether this is the right plan for you. No pitch deck.
- 14-day free trial
- We set it all up
- Training & real support
- No contract
- One flat monthly price, no matter how many students you have